Main Areas Of Study Group Communication And Emotional Intelligence

Question: Discuss about the Reflection Analysis In Main Areas Of Study Group Communication And Emotional Intelligence. Answer: Introduction The purpose of this paper is to present a report on reflection analysis in two main areas of study. That is, group communication and emotional intelligence, self-talk and assertiveness. These areas are very important in facilitating effective communication in business. In that connection, the reflection analysis with relate my experience in different aspects of communication in business. For a business to undergo growth and development (Thomas, 2009 pp. 67-82). The level of communication applied is very important. In that case, properly framed communication will enhance formulation of strategies so as to initiate the process of growth and development. On the other hand, poor ineffective communication will limit development of ideas, options, strategies, decision making and judgment. In such a case the process of growth and development in business will end up stagnating. Similarly, emotional intelligence, self-talk and assertiveness contribute equally to business growth and developmen t. In order to generate a conclusive and comprehensive reflection, it is important to consider each event at a time. Group communication Typically, a group may comprise sport teams, families, committees, work teams and friendship circles. In that connection, group communication involves communication that takes place among different people with a common agenda. Individuals may belong to several types of group provided the agenda under consideration is common. Groups take a very big role in determining the quality of life an individual lives today. For this case, we are reflecting group communication in terms of business. A lot of work and many of judgments and decisions that shape a business depend on actions taken by a particular group. Group communication is very relevant because it influence the way people experience and understand business. In addition, the study on group communication assist in understanding how groups operate in the process of influencing society and individuals (Thomas, 2009 pp. 67-82). Furthermore, study of group communication can result and influence different types of innovation such as prod uct innovation, process innovation, marketing innovation and technological innovation. To understand how group communication work, it is important to have a clear definition of a group. A group is not a mob or a crowd. Again, a group is not an organization neither is it an interpersonal pairing of two individuals. The question we need to ask from the above distinguishing factors is, what is a group? For the purpose of group communication, a collection of people become a group if and only if the members forming that group share a common goal, create identities for members and the group, they hold expectations over each member in terms of participation and belonging to the group. Members also form a group if they can influence each other through development of tactics and strategies in order to control each other and maintain the group. Function of group communication The role played by group communication has wider capacity of determining the level of business growth and development. This is because, group communication involves sharing common goal by a team of members. Every member aims at providing the most appropriate idea that will be incorporated in business operations (Ryan Deci, 2017 pp. 93-112). For this study, group communication can be defined as the messages that are exchanged by group members regarding business operations. These messages may be in form of verbal or nonverbal. Either way, they form the conclusive set of messages that can be encoded and decoded by different group members (Dann Dann, 2007 pp. 179-185). These messages are very significant to groups because group members are in a position to participate in business operations and maintain the identity of the group. Another important contributions of group communication include ability to determine goals and objectives, motivate participants as well as contributing to bus iness unity. Group performance is also facilitated through group communication. Different questions about group communication may arise so as to critically understand the importance of group communication. Such questions can be formulated as follows: How would team members share information regarding decision plan? How group members build relationship on who to involve in critical process of business growth and development? How group members make viable decision for business growth and development? How to create team spirits so as to initiate intrinsic motivation? These question provide a clear reflection of group communication since these messages reveal the duties and responsibilities deployed to specific members in the group. Group communication is very significant because messages decoded and encoded contribute highly ion making group decisions,conflict management as well as establishment of rapport necessary to propel the group during difficult circumstances (Reece and Walker, 2007 pp. 179-185). In addition, through continuous exchange of messages, it is possible to shape what the group will be and what can be accomplished in the long-run. Importance of studying group communication Group communication is very important in challenging folk wisdom (Marshall, 2013 pp. 69-85). This is because group discussion results to polarization of opinions. In that case, this information is useful to me because group communication tend to appear correct. In that connection, some group members may exaggerate their opinions so as to offer the highest possible formulation. I tend to understand that some of group communication may not initiate the best decision making process due to exaggeration made by some members. It is therefore very important to consider opinions offered by some members in finality so as to come up with the most reliable and feasible decision (Krugman, Obstfeld Melitz, 2012 pp. 113-123). This point changes my thinking about group communication. As long some members are not genuine about their opinions, then group communication may not achieve the most remarkable changes in business growth and development. Emotional intelligence, self-talk and assertiveness This is another event that need to be reflected so as to determine their contribution to communication in business. Emotional intelligence is a process where individuals have capability to recognize emotions. This can be their own emotions as well as those of others. It is also known as emotional quotient (Holmes, Hughes, Mair Carlsen, 2015 pp. 7-25). It enable individuals to discern between different emotions and feelings. This process involves application of emotional information so as to enhance thinking and behaviors. It also involves management and adjustment of emotions so as to adapt to surrounding and achieve goals and objectives. In this paper, I reflect conceptualization and conceptual evidence so as to support emotional intelligence, self-talk and assertiveness. For the case of self-talk, the concept relates to action of talking to oneself mentally, loudly or silently. Typically, this is referred as positive self-talk. This concept is interpersonal skill. In this paper, emotional intelligence is linked with capability to resolve logical problems by use of intelligence quotient (Hitt, 2014 pp. 119-125). According to intelligence of researchers such as Gardner and Moran, there are several emotional intelligence that can be incorporated in business communication. They include musical intelligence, spatial intelligence, interpersonal intelligence and natural intelligence. Importance of emotional intelligence, self-talk and assertiveness This concept is very important in business communication and individuals need to understand the basic principles applied in this concept. Ability to use emotional judgment in decision making process is very significant (Hausman, 2007 pp. 111-117). Therefore, in order to promote assertiveness and emotional intelligence, different companies offer training programs so as to enable individuals in making feasible decisions in business communication. This is because, emotional intelligence is not always inborn. It can be developed through training of individuals. Moreover, considering self-talk and assertiveness in business communication, individuals are able to initiative positive self-talk process so as to generate ideas and opinions. If I relate this concept with my working experience, I realize that some ideas are purely developed through emotional intelligence. Therefore, individuals are required to use assertiveness and emotional intelligence to make viable decisions (Fletcher, 2012 pp. 29-45). There are some business communication that require personal assertiveness and emotional intelligence rather than depending on group communication process that take a lot of time to initiate. The new insight about group communication, emotional intelligence, self-talk and assertiveness depend on what information the business need to achieve. The hypothesis to be tested in this case is underlined on the motive of business communication (Dann Dann, 2004 pp. 9-15.). Therefore, the positive side of emotional intelligence is to assist individual widen the concept of intelligence. My reflection on this is to assist individuals to be assertive in communication since assertiveness is based on balance. It is also based on winning. In balance, assertiveness require an individual to be forthright about needs and wants. If an individuals are assertive, then they are self-assured, firm, fair and empathy. In terms of winning, individuals do what they base as best interest without regard for issues such as desires, feelings, needs and rights. Conclusion Business communication is very important and individuals need to understand how group communication, emotional intelligence, self-talk and assertiveness contribute to business communication (Daft, 2015 pp. 79-85). From my reflection, my way of thinking changes in terms of business communication. When dealing with decision making and judgment, group communication is important since different group members can offer individual contributions and opinions towards business growth and development. On the other hand, there are some cases where emotional intelligence, self-talk and assertiveness can be applied rather than group performance. I lay down my reflection on what need to be followed based on what a business aim to accomplish. This will collectively determine the most appropriate path to follow. References Daft, R.L. (2015) Management. South Western College Pub. Pp. 79-85. Dann, S., Dann, S. (2004)Strategic Internet Marketing. Brisbane: John Wiley Sons. Pp. 9-15. Dann, S., Dann, S. (2007) Competitive marketing strategy. Frenchs Forest, NSW: Pearson Education. Pp. 179-185. Fletcher, F. (2012) Business Problem Solving. Routledge. Pp. 29-45. Hausman, D. M. (Ed.). (2007) The philosophy of economics: An anthology. 3rd ed. Cambridge: Cambridge University Press. Pp. 111-117. 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